Get in Touch With Us

Got a question about one of our poker site reviews, spotted something that needs updating, or want to flag a concern about how we cover this space? Here's how to get in touch and what happens once your message lands with us.

How to Reach the Team

Email is the best way to contact us. Send your message to [email protected] and a real person will read it — we don't rely on automated replies to close out enquiries. We aim to respond within two working days, though it can take a little longer during busier periods.

If you can, tell us the reason for your message up front. A quick note on whether it's a correction, a question about a specific real money poker app, or something else helps us route it to the right person and get back to you faster.

What We Can Help With

• Questions about our rankings — If you want more detail on why a particular site made our list of the best real money poker apps, or how a bonus, rakeback offer, or deposit method works, ask us directly.
• Corrections — Poker operators change their terms, licensing status and promotions regularly. If you spot information on our site that looks out of date, we want to know and will look into it.
• Content suggestions — If there's an angle on online poker sites, payment methods, or mobile play that you think we've missed, we're open to hearing it.
• Commercial and partnership enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind. We're upfront that this site may earn commission from some of the poker apps we list, and that never determines how a site is ranked.
• Concerns about gambling harm — If you or someone close to you is struggling with their play, please say so in your message. We'll point you toward appropriate resources, and you can also reach the National Council on Problem Gambling helpline directly at 1-800-GAMBLER at any time, independent of contacting us.

What to Expect After You Write to Us

Every message is read individually rather than filtered through a bot. Once we've had a chance to look into your enquiry, whether that's a factual check on a licensing claim or a question about how a welcome bonus's playthrough requirement works, we'll follow up by email. If your enquiry needs input from more than one person on our side, it may take a bit longer than our usual two-day window, but we won't leave you without a reply.

A Reminder on What This Site Covers

Online Poker USA reviews and compares real money poker apps and sites available to US players, including how they handle licensing, deposits and withdrawals, game variety, and promotions. We're not able to resolve individual account issues, disputes over a withdrawal, or bonus clearance problems with any specific poker operator — those need to go directly to that operator's own support team. What we can do is help you understand what to look for before you sign up, and correct our own content where it falls short.

All online poker discussed on this site is intended for players aged 21 and over in states where it is legally regulated (18+ in a small number of states) — this is not a site for anyone under that age, and nothing here should be read as a way to guarantee winnings or replace lost income. If gambling stops being enjoyable or starts to feel like a problem, the 1-800-GAMBLER helpline is available at any time, and most states also offer their own self-exclusion programs worth looking into.

For readers outside the US market who also browse related content, such as our page on trusted non-GamStop casinos in the UK, the same principle applies: check licensing and eligibility for your own jurisdiction before signing up anywhere.

Before You Send a Message

A few quick checks can save time on both sides:

• If your question is about a specific poker app's bonus terms, check the operator's own terms and conditions page first — offer details, wagering requirements, and eligibility rules can change without notice.
• If you're asking about account access, deposits, or withdrawals on a specific site, that request needs to go to the operator directly, since we don't have access to individual player accounts.
• If you're reporting an error on our site, a link or a screenshot of what you saw helps us find and fix it quickly.

Thanks for taking the time to read this far. Whether you're after a quick answer or want to flag something more substantial, we're glad to hear from you.